In a time of constant change, forced displacement, and new challenges, it is especially important to have a reliable point of contact where people are heard, understood, and helped to find solutions. Today, this role is fulfilled by the call center of the Donetsk Regional Employment Center — a tool for fast and accessible support for job seekers, including internally displaced persons (IDPs), and for employers.
The call center of the Donetsk REC is more than just a phone line. It is a team of specialists who work every day with real-life situations: helping people navigate employment services, explaining step-by-step actions, providing up-to-date information, and supporting clients until a result is achieved.
By calling 0-800-219-713, you can quickly receive consultations on:
the procedure for registering with the employment service;
selecting relevant vacancies and employment opportunities;
vocational training, retraining, or skills upgrading;
participation in state employment support programs;
services for employers, including compensation programs and staff recruitment.
Last year alone, call center specialists helped nearly three thousand clients receive answers to important questions and find the support they needed.
The special value of the call center lies in its speed of response and accessibility. People do not need to spend time searching for information from various sources or visiting offices in person. One phone call is enough to receive a clear answer or be referred to the appropriate specialist.
For residents of Donetsk region and IDPs living in different parts of Ukraine, the call center often becomes the first and most convenient channel of communication with the employment service. Individual circumstances are taken into account here, and specialists strive to find solutions even in complex situations.
The effectiveness of the call center is measured not only by the number of calls, but by real results: jobs found, timely consultations provided, time saved, and a sense of support. It brings daily benefits to people and is an important element of the stable operation of the employment service under wartime conditions.
If you have questions about employment, training, or cooperation with the employment service, do not hesitate. Contact the call center of the Donetsk Regional Employment Center at 0-800-219-713. Here, support is provided quickly, professionally, and with respect for everyone.