For residents of the Donetsk region who have been forced to leave their homes due to the war, a convenient online service has been created: the Telegram chatbot “MiDonetsk” https://t.me/myhomeisdonechina_bot
It brings together all the information IDPs need, providing round-the-clock access to up-to-date data.
Using any device, you can quickly find information and answers to the most pressing questions:
- a list and geolocation of humanitarian hubs/IDP support centers;
- a list of temporary shelters and resilience centers;
- a list of community service centers;
- a list of IDP hotlines;
- information on obtaining or renewing an IDP certificate;
information on other legal issues for IDPs, contact information for volunteer and humanitarian organizations, and other useful information resources.
The chatbot is a convenient information service that allows users to quickly receive basic advice, particularly in situations with limited access to communication or outside of business hours, and serves as an additional channel for informing citizens.
The chatbot operates in automatic mode. Its intuitive interface makes it easy to find the information you need, which is regularly updated.
Together, we will overcome all challenges!