Despite the extremely difficult security situation in Donetsk region, DTEK Donetsk Electric Grids specialists managed yesterday to restore electricity to six settlements that had been cut off by enemy attacks. Power has been brought back to the homes of 20,500 local families. The company’s technicians are doing everything possible to resume electricity supply in the region as soon as the situation allows and the military grants permission for repair work.
Heavy fighting continues in Donetsk region. Despite all the challenges, yesterday DTEK Donetsk Electric Grids emergency teams were able to carry out repairs in six settlements of the region. Power was restored for 20,511 households whose homes had been left without electricity due to shelling.
DTEK Donetsk Electric Grids specialists have been working tirelessly for 1,266 days and will continue restoring electricity as soon as the situation and the military permit. Energy workers will bring light back to all residents of the region as soon as the Armed Forces of Ukraine give the go-ahead for repairs.
If you are still without power, please inform us in the way most convenient for you. To contact the company, use only official information channels. DTEK Donetsk Electric Grids specialists are ready to receive your requests and answer all your questions through remote service channels: the DTEK Donetsk Electric Grids website, the company’s Facebook page. You can also contact the call center at +38 (063/096/099) 450 0 473, though waiting times may be longer due to high call volumes.
Our energy workers are doing everything possible 24/7 to ensure that every home has light. Only together, through joint efforts, can we endure and overcome these dark times!