Due to the complex security situation and ongoing Russian shelling, specialists from Donetskoblgaz were forced to limit on-site customer service visits.
In the villages of the Kramatorsk community, operators from the Kramatorsk Gas Distribution Company did not conduct any on-site customer service visits in August. However, residents of some settlements in the Donetsk region continued to receive expert advice during on-site consultations with specialists. In total, 37 customers were served during August.
During on-site visits, operators from the Sloviansk Gas Distribution Company provided information services to 37 customers:
Cherkaske settlement—20 customers; Bilbasivka settlement—17 customers.
Most often, people sought paper receipts for gas distribution, the re-registration of personal accounts, and the reconciliation of bills and meter readings.
We remind you that a contact center is also available at the toll-free number 0-800-100-104 to address issues related to gas supply and distribution.
Based on information from Donetskoblgaz