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Call Center: timely support where it’s needed most

Published 06 April 2026 year, 14:29

In times of constant change, forced displacement, and new challenges, it is especially important to have a reliable point of support — a place where people are heard, understood, and helped to find the best solutions. Today, this role is fulfilled by the call center of the Donetsk Regional Employment Center — an effective channel for fast and accessible assistance to both job seekers and employers.

Every day, a team of specialists works with real-life situations: helping people navigate employment services, advising on next steps, providing up-to-date information, and guiding each person toward results.

By calling 0-800-219-713, you can quickly receive консультації regarding:

  • registration procedures with the employment service

  • подбор актуальних вакансій and employment opportunities

  • vocational training, retraining, or upskilling

  • participation in state employment support programs

  • services for employers, including compensation and recruitment support

Since its establishment, the call center has assisted nearly 20,000 clients, helping them get answers to important questions and access the support they need.

Most importantly, its effectiveness is measured not by the number of calls, but by real outcomes: people find jobs, receive timely consultations, save time, and feel supported.

For residents of Donetsk region who are now living in different parts of Ukraine due to the war, the call center often becomes the first and most convenient way to connect with the employment service. Specialists take individual circumstances into account and strive to find solutions even in complex situations.

If you have questions about employment, training, or working with the employment service — don’t hesitate. Contact the call center of the Donetsk Regional Employment Center at 0-800-219-713. Professional, prompt, and respectful support is here for everyone.