портал в режимі тестування та наповнення
  • A-
    A+
or
Follow us on social media:

Where in Donetsk region can you apply for a passport and receive other services from the Migration Service?

Published 07 January 2026 year, 11:07

In the Donetsk region, administrative services in the field of migration are provided by: Oleksandrivskyi, Pokrovskyi (located in the village of Oleksandrivka), Kramatorsk, and Sloviansk departments of the Migration Service of Ukraine.

The relevant information is available in the section "Territorial divisions of the Main Department of the Migration Service in the Donetsk region."

Currently, these territorial divisions provide administrative services to applicants for Ukrainian ID cards and Ukrainian passports for travel abroad through the registration of individuals using the online service "Electronic Queue" of the State Migration Service of Ukraine.

People with disabilities of groups I and II, military personnel (application for a Ukrainian passport in the form of a card) are served out of turn.

Photos are affixed to Ukrainian passports upon reaching the age of 25 and 45 in the current order.

To receive a ready-made Ukrainian passport in the form of a card or a Ukrainian passport for traveling abroad, it is not necessary to register for the electronic queue on the official website of the State Migration Service.

Working hours of the Oleksandrivka, Pokrovsk (located in the village of Oleksandrivka), Sloviansk, and Kramatorsk territorial divisions:

Tuesday, Wednesday, Thursday, Friday from 08:00 to 17:00;

Saturday from 08:00 to 15:45;

Closed on Sunday and Monday.

The Migration Service of Donetsk Region reminds you that you can apply for or renew your passport documents at any territorial division of the State Migration Service of Ukraine, regardless of your place of registration.

For more detailed information, please call the hotline of the Migration Service in Donetsk Region at (095) 538-57-03.

Please note! During an air raid alert, administrative services are not provided by the above-mentioned territorial divisions. Do not ignore air raid alerts, take care of yourself and your loved ones! Citizens are requested to avoid crowds and stay in shelters during air raid alerts.

Based on materials from the Migration Service of Donetsk Region