The Pension Fund of Ukraine continues to digitize paper employment record books submitted by citizens and employers via the e-services web portal to enter employment records into the Register of Insured Persons.
After submitting your documents, you can track their status in the "My Applications" section.
While your application is being processed, you may see the following statuses:
"Submitted" — the documents have been successfully registered and are awaiting processing.
"In Progress" — the documents are being verified and the details are being entered into the Register of Insured Persons. This status may remain for some time and does not indicate any issues.
"Completed" — the documents have been processed and the employment record details have been added to the Register.
"Canceled" — the documents could not be processed due to non-compliance with established requirements (an incomplete set of documents, low-quality scanned copies, errors during upload, etc.).
Documents are processed in general and priority queues. Priority is given to applications from citizens who need to confirm their insurance coverage record for pension assignment or recalculation.
If the "In Progress" status does not change for a long time, re-uploading the documents is usually not required. The key is to ensure that all pages of the employment record book have been submitted as high-quality, full-color scanned copies.