There are already more than 2,400 support specialists working in communities across Ukraine, and their numbers are steadily growing.
Every day, they interact with veterans, female veterans, and their families, as well as the families of the fallen: they help them navigate government support programs and available opportunities, and provide basic assistance in resolving everyday issues.
It is also important to note that most support specialists are veterans themselves or members of their families. They are the ones who best understand the real needs and know what kind of assistance should be provided.
So, what kinds of questions can you ask a support specialist?
✅Statuses
Specialists explain which statuses are provided for by law, help gather the necessary documents, and guide you through all stages of the application process.
✅Cash payments and social assistance
They advise on available payments and compensation, help submit applications, and track their processing.
✅Treatment, rehabilitation, and prosthetics
They help you navigate medical and rehabilitation services, explain where to go, and how to get the necessary assistance.
✅Psychological support
Refer veterans and their families to specialists and psychological support programs.
✅Employment and Career
Help identify career opportunities, find a job, pursue training, or change career paths.
✅Grants and Entrepreneurship
Provide information on opportunities to start or grow a business, and help prepare for participation in grant programs.
✅Housing and housing issues
Explain the mechanisms for obtaining housing or compensation, and help register and complete the necessary procedures.
✅Education and training
Provide counseling on enrollment, retraining, and available educational programs.
✅Support for families of the deceased
They provide support to the families of fallen soldiers, assisting them with applying for benefits and payments and accessing necessary services.
You can find a specialist in veteran support online through the Veteran Pro digital platform on Diia, as well as through the departments for veteran policy operating in regions, districts, and communities.
For more details on how to find one, see the publication https://mva.gov.ua/prescenter/category/86-novini/yak-znayti-fahivtsya-iz-suprovodu-u-svoiy-gromadi-onlayn-abo-oflayn
ℹ Implemented as part of the Veterans Policy Strategy and the National Strategy for Creating a Barrier-Free Environment in Ukraine, launched at the initiative of First Lady Olena Zelenska.
Based on materials from the Ministry of Veterans Affairs